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Thank you for your interest, we are currently not hiring. 

One (1) Current Open Position

Full-Time

Vendor & Client Relations Specialist

Behind Your Design is looking for a Vendor & Client Relations Specialist to assist with key functions of our business in addition to providing support to the organization. This full-time role is perfect for someone who enjoys variety, thrives on clear communication and task follow-through, and is eager to support the team by coordinating client orders, managing billing processes, and assisting with apparel and promotional product programs.


  • Needs to be highly detailed and somewhat of a perfectionist to enter details accurately.
  • Must be excellent in time management, the ability to multi-task and prioritize work.
  • Excellent verbal and written communication skills.


Job Responsibilities

 

  • Greet clients and customers
  • Answer phones/relay messages
  • Respond to general inquiries
  • Help promote a company culture that encourages top performance and high morale in line with our core values
  • Identify and address problems and opportunities for the company
  • Customer Service/Support
  • Provide support to management team
  • Prepares quotes for clients
  • Orders products from vendors
  • Monitoring the progress/fulfillment of projects/orders
  • Organizing vendor profiles, reports, invoices, contracts, and other financial files for easy access
  • Performing billing and bookkeeping tasks:
  • Process, prepare and record invoices and vendor bills.
  • Verify, ascertain and determine the correctness of financial data.
  • Prepare and maintain sales records with invoice and payment details.
  • Track, record and maintain expenditure records with details.

 

Technical Skills:

 

  1. Work Style: Ability to build consensus and relationships among clients and the team. Ability to work alone and also able to collaborate with the team.
  2. Experience: Previous experience in billing or client services is a plus, but not mandatory. We welcome enthusiastic individuals seeking hands-on experience.
  3. Communication Skills: Strong written and verbal communication skills are essential.
  4. Prioritizing: Experience in time management and multi-tasking
  5. Task Management: Ability to be a self-starter and finish tasks in a timely manner. Software we use to manage tasks is Asana, experience preferred but not required.
  6. Detail-Oriented: Strong attention to detail and organizational skills.

 

Benefits:
  • Full-time (Mon-Fri - 8:30 AM - 4:30 PM with working lunch)
  • Paid Holidays
  • 64 Hours Paid Time Off (PTO)
  • Increases to 128 hours (PTO) after 12 Months
  • Opportunity for 401k Retirement Matching
  • Salary range, based on experience, starts at $40,000


Job Description

  • 40 Hours A Week (Mon-Fri - 8:30 AM - 4:30 PM with working lunch)
  • Paid Holidays
  • Opportunity for 401k Retirement Matching
  • Must be able to multi-task, delegate and prioritize jobs that come in
  • Must be able to track time spent on projects
  • Responsible for ordering from vendors
  • Responsible for managing multiple tasks and keeping jobs moving forward by following up with clients and our designers
  • Friendly pleasant personality
  • Responsible to answer phones, greet customers, take messages and packages
  • Team environment
  • Time Management and Organizational Skills
Technical skills needed, but not required to apply, we would train qualified applicants:
  • HTML Email Blasts (Constant Contact, MailChimp)
  • Website Building
  • Basic Photoshop Skills
  • Professional Email Skills
  • Word, Excel
  • Asana Task Management System
  • Social Media Posting

Apply Here

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