CAREERS

Join Our Team

Behind Your Design is currently seeking to hire for one in-office position at 100 S. Adelaide St., Fenton, Michigan. Join our team of professionals who coordinate marketing and design projects for an array of clients.  Our office environment is dynamic, creative, and allows you to be at the pulse of what's happening within the community! Experience cutting-edge marketing and design.

Full-Time

Client Services & Billing Coordinator


Position Overview:

Behind Your Design is seeking a highly organized and proactive Client Services & Billing Coordinator to join our dynamic, creative team. This full-time role is perfect for someone who enjoys variety, thrives on clear communication and task follow-through, and is eager to support the team by coordinating client orders, managing billing processes, and assisting with apparel and promotional product programs. You’ll collaborate closely with our Client/Vendor Relationship Specialist to keep client-facing operations and fulfillment running smoothly.


Who You Are:

  • A strong communicator with attention to detail and the ability to multitask.
  • Comfortable using QuickBooks or willing to learn.
  • Proactive, organized, and excited about both creative and administrative responsibilities.
  • A team player who thrives in a fast-paced environment.

Job Responsibilities

 

  • Help promote a company culture that encourages top performance and high morale in line with our core values
  • Must have fun, and a productive work ethic

Responsibilities:

Executive & Client Support

  • Attend client meetings, take detailed notes, and turn discussions into clear, actionable deliverables.
  • Communicate professionally with clients to provide updates, gather feedback, confirm order details, and ensure everything stays on track.
  • Coordinate timelines and support the team in managing priorities across multiple ongoing orders.

Administrative & Billing Support

  • Create and send monthly invoices using QuickBooks.
  • Track billing activity and follow up on outstanding payments when needed.
  • Manage order billing by matching promotional product charges to the correct clients and ensuring accuracy.
  • Reconcile order records to ensure consistency between fulfillment and amounts billed.

Apparel & Company Store Coordination

  • Collaborate with the Client/Vendor Relationship Specialist on apparel orders, including sizing, proofs, timelines, vendor communication, and delivery.
  • Assist in building and maintaining online company stores for clients, ensuring accurate product listings, pricing, and fulfillment details.
  • Help manage group apparel orders and uniform programs from intake to delivery.
  • Support quality control and accuracy on branded merchandise before final delivery.

Client Relationship Support

  • Assist with client appreciation efforts, such as assembling thank-you packages and sending milestone notecards.
  • Act as a consistent, reliable point of contact for clients and vendors, supporting day-to-day communications and long-term relationship management.

 

Technical Skills:

 

  1. Work Style: Ability to build consensus and relationships among clients and the team. Ability to work alone and also able to collaborate with the team.
  2. Experience: Previous experience in billing or client services is a plus, but not mandatory. We welcome enthusiastic individuals seeking hands-on experience.
  3. Communication Skills: Strong written and verbal communication skills are essential.
  4. Prioritizing: Experience in time management and multi-tasking
  5. Task Management: Ability to be a self-starter and finish tasks in a timely manner. Software we use to manage tasks is Asana, experience preferred but not required.
  6. Detail-Oriented: Strong attention to detail and organizational skills.

 

Benefits:

  • Full time (Mon-Fri - 8:30 AM - 4:30 PM with working lunch)
  • Paid Holidays
  • 64 Hours Paid Time Off (PTO)
  • Increases to 128 hours (PTO) after 12 Months
  • Opportunity for 401k Retirement Matching
  • Salary range, based on experience, starts at $39,000


Apply Here

Fill out the form below and submit your resume to Behind Your Design!

Job Application